The mentioned tool will scan your file for data damage that contributes to this problem and notify you of what needs to be manually repaired. If none of these suggestions work, let's run the Verify and Rebuild Data Utilities. This troubleshooting step can help you resolve common errors and unexpected behavior in the desktop program. If yes, we'll need to download the most recent maintenance release. Next, create an invoice or receive a payment to see if QuickBooks still remembers the last entry you made. Click OK for the changes to take effect.In the AUTOMATICALLY RECALL INFORMATION section, unmark the Automatically recall last transaction for this number radio button.From there, go to the General menu on the left panel and choose the My Preferences tab.In your company file, head to the Edit menu at the top bar and choose Preferences.Let me help and guide you through the steps. To begin, let's uncheck the Automatically recall last transaction function. We'll have to perform some basic troubleshooting steps to resolve the issue. Thank you for bringing this to our attention, JDMJOE. Please reply to this post and I'll get back to you. Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.įeel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. See our support hours and types for more details about this one. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. They'll pull up your account in a secure environment and investigate what's causing this issue. If the problem persists, I'd suggest contacting our Technical Support Team. We can repair your QuickBooks Desktop to fix this one. We have a range of color options to make each company file unique. If the same something happens, there may be a damaged component on the software. Once there, look for the " Company File Color Scheme" option and choose your color.Then, change the colors in QuickBooks by following the steps below: In the No Company Open window, click the drop-down arrow in the Open a sample file icon.In your QuickBooks, go to the File menu at the top left.I appreciate you for performing the steps provided by my colleagues. To better isolate this one, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let's perform some steps to get the imported invoice template working in QuickBooks, Lemmerot. Notify me if you have follow-up questions about your account. Use QuickBooks on multiple screens or in Multi-Monitor mode.
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