Passion is more than just offering protection for yourĭevices, online privacy, identity, or everything all-in-one. Millions of people around the world trust Norton. This page is dedicated to the Norton brand, products and services. For sure, I will be finding a better alternative. For your information, in the absence of any clear instructions on how to disable auto-renew, I have deleted my card information from the system so there is no chance you take payment again when it comes to renewal in February. When I try to solve this through support, I am directed through a load of stuff to read, and when I finally get through to a chat person, they don't reply even when the chat shows they are present. I had no problems with my supposedly untrustworthy network before this. Ironically, when I tried to contact your chat, in addition to you not responding quickly, it turned out that I was disconnected from the internet twice on two attempts to contact you - because of your VPN. Additionally, I am being continually disconnected from the internet, and having to reboot to connect. I am now receiving ads and marketing in Portuguese. The VPN they connected me to, supposedly because my current wifi is unsafe, is in Brazil. When I installed Norton on my laptop, I immediately started to get a lot of popups, and requests for upsells. Problems with VPN, and no customer support If you can't be honest, don't bother replying. They are not likely to reply to this review and if they do all l want to know is what is the full cost per year for all of your anti virus features instead of systematically sending pop ups making out our computers are not secure and asking for another £49.99 each time. If their technicians cannot sort out their own software it tells you all you need to know. I ended up having to pay an it expert to sort out the issue which was another £50. I got in touch with customer support who remotely took over my computer for at least two hours to solve the issue which they could not do. Further to this when l installed Norton it blocked software updates from some software l had been using for the previous 3 years. You will be paying well over £200 per year if you take up all their protections. I now systematically get warnings saying l am being tracked, this that and other each time offering me a separate protection for another £49.99 a year on top of what l have paid already. That's what they said l was getting as l didn't want extra costs further down the line. When l first took out the anti virus l said l wanted an all in package that as all the protections in place.
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